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Delivery & Refunds

Delivery

Every Not Your Average Party Bag order is prepared by hand. All bags are handprinted and many of our gifts are carefully handmade. BUY NOW BAGS  and BUILD YOUR OWN BAGS will be in stock and as soon as the bags are printed they will be on their way to you – they should reach you within 5 working days.

For bags that require personalisation we ask that you give us a little longer so we can create your artwork and print the bags – please allow 7 working days.

Bespoke orders take longer to prepare – as we work with our client to create something specific for their event and source appropriate gifts – we ask you to allow at least three weeks.

All party and gift bags will be pre-filled (unless, empty bags have been purchased) and boxed for delivery. On arrival they will be ready to be handed out to the recipient or your guests. They will be sent via Royal Mail, Royal Mail Signed For or Parcel Force express 48 –  depending on the size of your order.

Delivery price will vary depending upon the number and types of products purchased:

Halloween Bags – £2.00

Party or Gift Bags only (no gifts) – £5.50

Products only – £5.50-£15.00, dependent upon number purchased.

Filled Party Bags / Gift Bag 1-2 – £5.50

Filled Party Bags / Gift Bag 3-5 – £7.50

Filled Party Bags / Gift Bag 6-9 – £9.99

Filled Party Bags / Gift Bag 10+ – £15.00

Refunds

Please carefully check the details of your order when you receive your order confirmation. If you spot a mistake, please notify us as soon as possible – and within 24 hours of placing your order – to enable the mistake to be rectified.

We cannot accept responsibility for an incorrectly ordered item or incorrectly supplied personalisation details.

As our party and gift bags are hand printed to order and costumes handmade to order, we do not accept returns unless an item is faulty. If this is the case, you must notify us within three days of receiving your order and return it to us, via Royal Mail, in an unused state.

We recommend you use a recorded delivery service in order to track and protect your return. However, please note that Not Your Average Party Bag cannot refund postage and packaging charges, or accept responsibility for any items damaged, lost or stolen in transit.