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Privacy Policy

Not Your Average Party Bag understands that your privacy is important to you and that you care about how your personal data is used and shared online, and it’s important to us too. We respect and value the privacy of everyone who visits this website: www.notyouraveragepartybag.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

From time to time we may need to change this policy and will do so by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14th April 2020.

Information about us:

Our website address is: https://notyouraveragepartybag.co.uk. It is hosted by HWB Hosting on UK based web servers. The site is powered by WordPress using Woocommerce and the ‘theme’ Heartstar (by Axiom). It uses PayPal for monetary transactions, who process the payment data on our behalf.

What Information does Not Your Average Party Bag collect and why:

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from www.notyouraveragepartybag.co.uk.

We collect information from you when you place an order on www.notyouraveragepartybag.co.uk, as part of the buying and selling process. You may be asked for your name, email address, mailing address, phone number, payment information and other details (such as personalisation options) that help us to fulfil your order. Woocommerce assists us in collecting and storing this transactional customer data. PayPal, processes the payment data – we do not have access to this – but customer personal data is retained by WooCommerce in it’s ‘orders’ section.

We require this information to enter into ‘a contract’ with you, in order to supply you with our products and services. We use this information to fulfil your order, arrange shipping and provide you with order confirmations and receipts.

Additionally we may use this information to:

  • Communicate with you about your order
  • Give you access to Our Site.
  • When in line with the preferences you have shared with us, to provide you with information or advertising relating to our products or services through our newsletter.

We only keep your personal information for as long as it takes to fulfil and dispatch your order, and for distributing our newsletter in line with your preferences and for our own tax records.

We use Mailchimp to collect and store newsletter subscriber data for our marketing.

You are able to unsubscribe or opt-out from our communications at any point, via the link at the bottom of every email or by emailing info@notyouraveragepartybag.co.uk.

We use Device Information that we collect to improve and optimise Our Site. For example, by generating analytics about how customers browse and interact with Our Site and to assess the success of our marketing and advertising campaigns through Instagram, Facebook (for policy details please click here) and Mailchimp (for policy details please click here).

Sharing Information

We only share your information with companies immediately relevant to the processing and fulfilment of your order – for example Royal Mail or appropriate courier.

If we share your feedback, images or reviews on social media, we will only do so following your direct consent. You may withdraw your permission at any time and the social media content will be deleted.

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. The term “outside parties” does not include website hosting partners and other parties who assist us in operating out website, conducting our business or servicing to you, as long as those parties agree to keep this information confidential.

Storing Information

Your personal information is stored behind secured networks and is only accessible by a limited number of people who have special access rights to such systems and are required to keep the information confidential. The servers we use are UK based and have secure firewalls and DDoS protection.

We do our utmost to ensure that our server hosts are secure and fully accredited. Unfortunately we cannot be held responsible for any illegal beaches that may occur.

We do not store any credit card details.

Cookies

Cookies are simple ‘text files’ that are downloaded on to you PC, through your web browser, when you visit a website – if you allow it to. They provide information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using a cookie. Where used, these cookies are downloaded to your computer hard drive. They will not identify you personally.  Purely statistical data, they do not contain any personal details.

You may adjust your computer settings to decline cookies if you wish. To do this, you need to go to the ‘settings’ section of your computer. For more information on Cookies you may wish to visit Allaboutcookies.org

Your rights

If you have an account on Our Site, you can request to receive an exported file of the personal information we hold about you, including any data you have provided to us. You can also request that we correct or delete any personal data we hold about you. You can do this by contacting info@notyouraveragepartybag.co.uk.

If at any point you wish to modify your email newsletter subscription, please click on the “unsubscribe” link included at the bottom of every email or contact info@notyouraveragepartybag.co.uk.

Our contact information

Address: Fieldfare Cottage, Thoroton, Nottingham NG13 9DS

Email: Natalie@notyouraveragepartybag.co.uk

Your Consent

By using Our Site, you consent to our privacy policy.